Support

Support & Contact

Please send feedback and bug reports to:

dev.shiraisnp@gmail.com

Send Email

Reporting a Bug

Including the following helps us look into it faster:

The app version (Settings > Version)
Your device and iOS / iPadOS version
What happened and what you were doing (for example, which recipe you were using)

If you’re using TestFlight, you can also send feedback through TestFlight by taking a screenshot in the app.

FAQ

How do I move my data to another device?

When Settings > Data > Sync with iCloud is on, your data syncs automatically across your iPhone and iPad signed in to the same Apple Account.

My data isn’t syncing with iCloud

Check Settings > Data > Status. If it says “Not signed in to iCloud”, sign in to iCloud in iOS / iPadOS Settings. Changes to Sync with iCloud take effect after you restart the app. Syncing also stops when your iCloud storage is full.

I don’t get timer notifications

Allow notifications in iOS / iPadOS Settings > Notifications > DripLog. If the timer doesn’t appear on the Lock Screen, also turn on Live Activities in Settings > DripLog.

Can I view my brews in a spreadsheet?

Yes. Use Settings > Export Brews as CSV. The file opens directly in Excel and other spreadsheet apps (photos and timer steps are not included).

What happens to my data if I delete the app?

Data on your device is deleted. If Sync with iCloud is on, your data stays in iCloud and comes back when you reinstall the app. If it’s off, the data can’t be recovered, so export a CSV first if you need it.

Does the app cost anything?

All features are free. There are no in-app purchases.